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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Intercom feature

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05-14-2018 03:02 PM
Please direct us to a resourse that describes how to configure the intercom feature and hands free paging on a VVX 601 with Skype for Business enabled. There was no documentation on this provided with the phones.
05-14-2018 11:41 PM
Hello @Aviator,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Jan 21, 2014 Question: How can I use PTT / Push To Talk / Paging / Page ?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

05-15-2018 07:47 AM
Hi Steffen,
Thank you for the reply. We have reviewed the links you sent. Forgive us for being “nubes” but we have some follow up questions:
- Does one insert code by exporting the existing configuration, appending it in a word processor such as Notepad, and then uploading it back to the phone?
- For the intercom feature to function correctly, should you assign one channel to each extension?
- Is there any way to make the intercom hands free on both sides?
- Will the intercom work on the WAN side of a router and if so, what ports does it use?
- Is there a link that you can send us for a complete command reference document?
05-15-2018 08:19 AM
Hello @Aviator,
The community's VoIP FAQ contains this post here:
Mar 08, 2013 Question: Where can I download configuration files from or create these myself?
Resolution: Please check => here <=
for Intercom
Aug 19, 2015 Question:Can I setup an Intercom functionality?
Resolution: Please check this post => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN