• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Can I pair VVX201 with VVX D60 running UC software 5.4.3 since I couldnt find the option to enable VVX D60 feature. 

 

Kindly advise if VVX201 support pairing.

 

Thank you

3 REPLIES 3
HP Recommended

Hello Amjad,

welcome to the Polycom Community.

The easiest and quickest way to check supported features is usually to either check the Software release notes or the Admin Guide. In addition the Product pages would also state the support.

 

The UC Software 5.4.3 Release Notes state:

 

  • The VVX D60 wireless handset and base station are supported on VVX 300 series, 400 series, 500 series, and 600 series business media phones.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

I can see that it is clearly mentioned that VVX 201 is supported in the following documents but only can pair one handset

https://www.polycom.com/content/dam/polycom/common/documents/brochures/voice-vvx-conference-brochure...

connect.polycom.com/content/dam/polycom/common/documents/presentations/vvx-d60-wireless-handset-customer-presentation-enus.pptx

connect.polycom.com/content/dam/polycom/common/documents/presentations/vvx-d60-wireless-handset-sales-training-presentation-enus.pptx

 

does it means it is now supported?

 

HP Recommended

Hello @Ahmed-Shabana 

 

Product Management confirmed this is unsupported and we will correct the marketing material.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.