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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎01-09-2020 09:33 AM

HP Recommended

Hi everyone and happy new year!

 

I recently purchased a Polycom D230 and I got the handset paired with the dect unit just fine. When I logged into the web interface I was surprised how much different it was. I am attempting to manually register the handset to our Freeswitch platform but I cannot find an area to add a user name and password. Is there an area like in the VVX phones 'Simple Setup' because I am unable to find it in the web interface I am under. 

 

I have a username, password and sip server and proxy.

Model :  VVX D230

Hardware Version 1.0

SoftwareVersion 7.0.0 (Build: 6932M

 

Thank you in advance

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-09-2020 10:07 AM

HP Recommended

Hello @conmbo2 ,

 

Welcome back to the Poly Community.

I just added the information for SIP registration for ObiHai Edition Phones here:

 

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with an “XYZ” SIP Server?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-09-2020 10:07 AM

HP Recommended

Hello @conmbo2 ,

 

Welcome back to the Poly Community.

I just added the information for SIP registration for ObiHai Edition Phones here:

 

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with an “XYZ” SIP Server?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎06-18-2020 11:07 AM

HP Recommended

This article did help me get the phone manually provisioned. 

 

Thank you

Was this reply helpful? Yes No
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