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- Polycom IP 600 ntp offset

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02-15-2013 08:34 AM
I have a new polycom 600 that I am trying to get the time correct on. I am sending it the config from below:
<device.sntp device.sntp.gmtOffset="-1800" device.sntp.serverName="Server name">
<device.sntp.gmtOffset device.sntp.gmtOffset.set="1">
</device.sntp.gmtOffset>
<device.sntp.serverName device.sntp.serverName.set="1">
</device.sntp.serverName>
</device.sntp>
Of course the server name is the actuall ntp server. it comes up with the time but not the correct offset form gmt. the gmt seems to be left at 0.
Anyone have a solution?
Thanks Dan
02-15-2013 08:58 AM
Hello Dan,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Jan 28, 2013 Question: Time and Date flashing or unable to set time correctly
Resolution: Please check => here <=
EDIT: In addition if using a Device parameter the device.set="1" must be used.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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