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‎01-11-2024 05:47 PM - edited ‎01-11-2024 05:55 PM

HP Recommended

I have a Polycom IP 6000 with 4.0.16.0515 UC Software, im trying to install its certificate but i have a doubt because i cant reach a successful authentication against Clear Pass?
Where do i have to install device certificate?
Do i have to install Root CA certificate (Certificate from where I built device certificate. Also this Root Ca certificate was uploaded on Clear Pass)?
How do i have to setup TLS profiles and platform?

*** This version has not SCEP utility ***
I have tested following settings:

I've  installed device certificate on multiple fields (Root Ca certificates and Device certificates on Ca Certificates  multiple fields, Device certificates and Root Certificates  on Device certificate fields etc )

ThreeBoss_0-1705020067140.png

Additionally this is clear pass error sent to us by provider. 

ThreeBoss_1-1705020457105.png

 

 

 

2 REPLIES 2

‎01-11-2024 11:58 PM

HP Recommended

Hello @ThreeBoss ,

 

welcome to the HP Poly community.

 

Please see the below VoIP FAQ post:

 

Jun 25, 2012 Question: How can I add an 802.1x EAP-PEAPv0/MSCHAPv2 Certificate or use Dot.1x?

Resolution: Please check => here <=

 

The above explains that a combination of the Platform CA (via CA certificates) and Platform Certificate (via Device certificates)  should be used.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎01-12-2024 05:47 AM - edited ‎01-12-2024 06:13 AM

HP Recommended

Thanks for the reply but where do i have to put Root CA Certificate? 
Ca certificate > Platform 2 ?
***Root CA certificate is certificate that was uploaded on ClearPass solution***

ThreeBoss_0-1705062071479.png

 

and here Device certificate?
paltform credential 2
***Device certificate is certificate that was built from Root CA certificate***

ThreeBoss_1-1705062150526.png


y put these certificates in this order and..


 

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