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‎10-29-2024 11:54 AM - edited ‎10-29-2024 12:00 PM

HP Recommended

Hello all,

 

Wondering if anyone can shed some light on the following issue.

 

I have a Polycom vvx 150 on version

UC Software Version6.4.7.4477
Updater Version6.4.7.3762

 

When using the speaker and dialing this specific number the phone just reboot itself.

If I lift the handset and dial then it works correctly.

Cannot see anything on the logs that suggests what might be the issue.

 

 

Any ideas what else I can try

 

Kind regards,

Elizabeth

1 REPLY 1

‎10-29-2024 12:02 PM

HP Recommended

Hello @lizzie_cuba ,

 

welcome back to the HP Poly community.

 

Some of your older posts >here< never received an update or anything. This can influence if new posts get any reply based on the lack of feedback for older posts. I suggest you re-visit these and provide an update or some form of feedback.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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