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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Re: Problem mit einem Polycom Sound Station 7000

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08-03-2015 08:19 AM
Die Station verbindet sich nicht mit meiner Telefonanlage 3cx !
Desweiteren verbindet sie sich nicht mit dem Internet, da sie keine Zeit vom Zeitserver zieht.
Ich habe alle IP Einstellungen überprüft, woran kann das liegen ?
Ist evtl die Hardware defekt?
08-03-2015 10:03 AM
Hello Nick,
welcome to the Polycom Community.
The standard language in the community is English so please check if you are actually receiving an IP address via the DHCP server of if manually set / or DHCP try if you can ping the phone or browse to its web interface.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN