Upgrading Firmware Via FTP Server

[conmbo2]

Hi Everyone,

We are currently attempting to move our FTP files off of our local application server.

The phone I am using for my first test is a VVX 350 running the UC software

Home

Phone Information
Phone Model	VVX 350
Part Number	3111-48830-001 Rev:C
MAC Address	64:16:7F:AF:BE:60
IP Mode	IPv4
UC Software Version	5.8.1.7278
Updater Version	5.9.6.8818

In my auto provisioning file I am attempting to point the phone to the firmware file "3111-48830-001.sip.ld"

I have been trying all types of different things to get the file to pull and have read through the manual. What would the syntax be if I was using an FTP server

mtb.boone.net

user : test1

password : test2

Any help would be appreciated.

Thanks!

[SteffenBaierUK]

Hello @conmbo2 ,

Welcome back to the Poly Community.

Please ensure you familiarise yourself with the FAQs listed in my signature for your convenience.

Example:

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

or

Oct 7, 2011 Question: What is the relevance of the master configuration file 000000000000.cfg or <mac>.cfg?

Resolution: Please check => here <=

The best and quickest way forward is to contact our Support organisation as the community is run by volunteers only.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier