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- Re: screenCapture returns 404
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11-12-2015 09:34 AM
I've followed the following FAQ, but screenCapture refuses to work.
http://community.polycom.com/t5/VoIP/FAQ-How-can-I-create-a-Screen-Capture-of-the-phone-GUI/m-p/4713
screenCapture is enabled in the .cfg on the provisioning server. Screen Capture is enabled through the phone GUI. Browsing to http://<phoneIP>/screenCapture still returns "The document requested was not found on this server."
Any ideas why this is not working?
Phone Model SoundPoint IP 335
Part Number 2345-12375-001 Rev:A
UC Software Version 4.0.9.0509
BootROM Software Version 5.0.9.0001
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Accepted Solutions
11-12-2015 09:56 AM
Hello MTeague,
welcome to the Polycom Community.
The URL is :
captureScreen
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
11-12-2015 09:56 AM
Hello MTeague,
welcome to the Polycom Community.
The URL is :
captureScreen
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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