• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 11

Hello,

 

I can connect my Airpods Pros via bluetooth and it tells me they have been paired.

 

However then when I try to connect them it jumps between paired and connected, but I can't set them as an audio output or input device.

 

Any help would be much appreciated.

 

Max

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have fixed the issue by removing the Airpods as a device then using Device Manager to uninstall all drivers in the Bluetooth section related to the Airpods (even hidden drivers).  Then restarted my laptop and paired the Airpods again. Now they work.

View solution in original post

2 REPLIES 2
HP Recommended

I have fixed the issue by removing the Airpods as a device then using Device Manager to uninstall all drivers in the Bluetooth section related to the Airpods (even hidden drivers).  Then restarted my laptop and paired the Airpods again. Now they work.

HP Recommended

Hi,

We're glad you managed to solve your problem 😉

Thank you for sharing how you solved it. This way, you will be helping other users that have the same question.

Thanks,
VictorS

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.