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Audio output device not found

HP Recommended
Microsoft Windows 10 (64-bit)

Hi there,  I did a complete reset on my computer and now the audio output is not working.  I tried to troubleshoot it but it can't identify the problem.  Please HELP!


Thanks in advance for your help


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HP Recommended



Your machine is an HP ENVY 20-d034 TouchSmart All-in-One Desktop, its specs


Its support page ONLY has drivers up to Windows 8.1


Please download and install  IDT High Definition Audio Driver for Windows 10:  or older



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