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Vittra
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Solved!

Audio switch window won't close

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HP Pavilion Gaming Desktop TG01-0xxx
Microsoft Windows 10 (64-bit)

There's a window that looks like some kind of audio switch on my screen, always on top. I've tried closing it, uninstalling it, restart many times, it's still there, in the front, whatever I do. I have no idéa why it opened or why it's even there. I'll include a screenshot with the window and my system info.

Vittra_3-1585056586037.png

 

 

6 REPLIES 6
Echo_Lake
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@Vittra
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Press Ctrl-Alt-Delete and then Alt-T to open Task Manager's Applications tab. Press the down arrow, and then Shift-down arrow to select all the programs listed in the window and select end task this should close the Audio switch window.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Vittra
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That was the first thing I did. It did not help.

I have since also uninstalled audio switch, and it does not show up anywhere on my computer, including task manager.

Still, the window is still there.

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Echo_Lake
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@Vittra

Thank you for posting back. 

 

Let's perform Microsoft system restoreSystem Restore returns your computer to the files and settings from the restore point. Your personal files and documents are not affected: Here is a link to perform a system restorehttps://support.hp.com/in-en/document/c03327545

  1. Shutdown the computer. 
  2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
  3. Press F11 once for System Recovery. 
  4. Choose the Keyboard Layout. 
  5. Click on Troubleshoot. 
  6. Go to Recovery Manager and click on System Restore. 
  7. Choose a Restore point or a Restore date when the computer was working fine. 
  8. Click on OK to initialize the System Restore.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Vittra
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I suppose this might have been a solution for most people, but for some reason it won't let me reset. So I tried to just erase everything and do a full reset. It won't let me do that either. I feel like I've tried everything, I've been at this for days. At this point I feel my best solution might be to throw the whole computer out the window.

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Vittra
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I solved it. It looked like HP audio switch, but it was really xbox game bar, that I didn't know I had.

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Echo_Lake
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@Vittra

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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