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06-22-2019 02:45 AM
I just updated to Windows 10 (not a Clean Installation), and noticed that the Beats Audio dissapeared at all.
I've been looking everywhere and cannot find an answer. I already tried reinstalling Realtek HD Audio drivers from HP website and all, but the issue persists.
Anyone knows how to get it back?
All the answer i've found are specifically for notebook models and newer desktop models.
06-22-2019 03:52 PM
Welcome to the forum.
I am not a HP employee.
I don't know what is happening in this instance.
The HP Driver download site is showing a Realtek audio driver for this PC.
I think this PC was made when Apple acquired Beats. HP had to transition back to Realtek.
Try this driver (Link) to see if it works.
06-22-2019 07:14 PM
Thanks for your response!
I find it weird, because i've seen many issues like this with newer computers, mostly with Envy notebooks, about Beats Audio feature/driver.
I tried downloading that driver, and the issue persists.
Thanks a lot though!