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‎09-08-2022 07:36 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-xa0026na
Operating System: Microsoft Windows 11

Bluetooth audio conection breaks up / stutters. Within range. Tests say it's working and connected ok.

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-08-2022 06:07 PM

HP Recommended

Hi, @Norrihu 

 

FWIW, here are the links to the latest W11 Wi-Fi and BT drivers for the RTL8822CE Wi-Fi adapter.

 

Wifi:

 

2024.10.227.0     06/21/2022

 

https://ftp.hp.com/pub/softpaq/sp140501-141000/sp140954.exe

 

BT:

 

1.9.1038.3008    12/12/2021 (Release date of Jan 11, 2022)

 

https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136892.exe 

 

 

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4 REPLIES 4

‎09-08-2022 11:14 AM - edited ‎09-08-2022 11:38 AM

HP Recommended

I was unable to find any Windows 11 drivers for your system at the below link

There are windows 10 drivers however

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-all-in-one-pc-24-xa0000i/23302609/model...

Please look at your bios and make a note of the ROM SSID and version

There are 3 possible bios updates: 84EE, 84EF, 84F0 and all are dated 2022

If your rom id matches one of the above then you might want to update if you have  an older version

It is always dangerous to update bios

 

There are several Bluetooth drivers listed above.  The latest on is 2021 try it

https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135639.exe

 

[edit] I just notice you have the older Bluetooth 4.2

Realtek 802.11b/g/n/a/ac (2x2) and Bluetooth® 4.2 combo

If that win 10 driver does not make things better you might consider upgrading your M.2 to a much better Wi-Fi & Bluetooth device

The one recommended by @Paul_Tikkanen below

https://h30434.www3.hp.com/t5/Desktop-Wireless-and-Networking/Compatible-Wi-Fi-Bluetooth-M-2-2230-up...

Perhaps some of the even newer cards that support Bluetooth 5.3 and even faster wlan.  I cannot recommend which one to get

https://www.amazon.com/s?k=m.2+wifi+hp&crid=29Q93GXYDSPVG&sprefix=m.2+wifi+hp+%2Caps%2C130&ref=nb_sb...

 

I am a retired Principal Analyst, and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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‎09-08-2022 06:07 PM

HP Recommended

Hi, @Norrihu 

 

FWIW, here are the links to the latest W11 Wi-Fi and BT drivers for the RTL8822CE Wi-Fi adapter.

 

Wifi:

 

2024.10.227.0     06/21/2022

 

https://ftp.hp.com/pub/softpaq/sp140501-141000/sp140954.exe

 

BT:

 

1.9.1038.3008    12/12/2021 (Release date of Jan 11, 2022)

 

https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136892.exe 

 

 

1 person found this reply helpful
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‎09-10-2022 06:13 AM

HP Recommended

Great. Ended my frustration trying to find the fix. Thank you.

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‎09-10-2022 06:33 AM

HP Recommended

You're very welcome.

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