• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-07-2019 10:19 PM

HP Recommended
Product: T3U90AA
Operating System: Microsoft Windows 10 (32-bit)

While recovering windows, factory processing error occured also displays as red screen error no 951Factory processing errorFactory processing error

 

2 people had the same question
9 REPLIES 9

‎05-09-2019 03:33 AM

HP Recommended

Hi

https://support.hp.com/us-en/drivers/selfservice/hp-v203p-19.5-inch-monitor/9836022/model/9836023?sk...

which is for your Monitor.

 

The error message includes "7z" which is related to   'https://www.7-zip.org/'

 

Also the Drive letter seems wrong.

 

So a better explanation of the cause/reason for the re-install?

 

Was this reply helpful? Yes No

‎05-09-2019 04:53 AM

HP Recommended

How to reinstall bro? System needs command prompt to go ahead also the command code starts from D Drive.what to do??

Was this reply helpful? Yes No

‎05-09-2019 04:57 AM

HP Recommended

Logical steps and decent explanations....


First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

Did you use F11? to initiate the re-install?

Was this reply helpful? Yes No

‎05-09-2019 04:59 AM

HP Recommended

 

W8 Repair.pngRecovery Reinstall.png

 

Was this reply helpful? Yes No

‎05-09-2019 05:04 AM

HP Recommended

Yes bro...I have used F11 key for resetting the pc.But at thartime,Reset %age shows 1% for long time.thats why I went for system recovery.After that pc demand cmd code to go forward.At that time,I have closed the cmd screem,then after the error 951.

Was this reply helpful? Yes No

‎05-09-2019 05:05 AM

HP Recommended

AND the diagnostic?

Was this reply helpful? Yes No

‎05-09-2019 05:13 AM

HP Recommended

Bro,can u send me your WhatsApp number???

Was this reply helpful? Yes No

‎05-09-2019 05:29 AM

HP Recommended

While opening the pc,it directly shows the redscreen.

Was this reply helpful? Yes No

‎05-09-2019 07:11 AM

HP Recommended

Hi

So far we have not established anything logical.

IF it starts immediately and will not go thru a POST and ESC + F2 to access other screens then your PC, if you have one, is probably faulty.

AND you cannot access any details to get to the next step...
Make, Model and OS please.
SKU: if possible
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

so rather than give any details of mine, I say sorry I cannot help with your problem.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.