cancel
Showing results for 
Search instead for 
Did you mean: 
SEnvy23
Level 1
5 3 1 1
Message 1 of 4
9,915
Flag Post

Solved!

Envy 23 all-in-one Audio driver

HP Recommended
envy 23-d101el
Microsoft Windows 10 (64-bit)

Hello!

 

After restoring my pc to start settings, i re-install SO windows 10 ( The last -anniversary version - )... what's the result ? = NO AUDIO ... The PC was bought in August 2013, and HP has checked for compatibility computers  selled AFTER August 2013 , and on the site there are NO updated  audio drivers to windows 10 !

How can I do?

thankyouverymuch!!!!!

3 REPLIES 3
REO51ST
Level 16
25,082 24,632 3,567 8,026
Message 2 of 4
Flag Post
HP Recommended
SEnvy23
Author
Level 1
5 3 1 1
Message 3 of 4
Flag Post
HP Recommended

sorry but this is not the solution...i start the installation but an erro occured:

"il sistema non soddisfa i requisiti minimi di sistema operativo previsti per questo aggiornamento. L'aggiornamento è stato annullato (9998)"

"The system does not meet the minimum operating system requirements for this update . The update was canceled ( 9998) "

0 Kudos
SEnvy23
Author
Level 1
5 3 1 1
Message 4 of 4
Flag Post
HP Recommended

i solved the problem downloading this:

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

 

From this:

http://h30434.www3.hp.com/t5/Desktop-Audio/Audio-Problems/td-p/5741809

thankyou @paul_tikkanen

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation