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- HP Audio control: not loading after windows up date october...

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10-31-2020 09:21 AM - edited 10-31-2020 09:22 AM
HP Audio control Application Not loading issue! App loads Splash screen then crashes!
OS: Microsoft Windows 10 Pro Version 10.0.19041 Build 19041.572
updates:
HP Audio control Application- 2.18.233.0
System:
HP Pavilion All-in-One 24-xa0xxx
Product number: 4NM45AA#ABA
Microprocessor: AMD Ryzen 5 2600H with Radeon Vega Graphics
Audio
Device 1
Realtek High Definition Audio
Status
Enabled
Driver
RTKVHD64.sys
Version
6.0.9035.1
Device 2
AMD High Definition Audio Device
Status
Enabled
Driver
AtihdWT6.sys
Version
10.0.1.12
10-31-2020 10:10 AM
try
NOTE: To install the software in this SoftPaq, you must be logged in with Administrator privileges.
1. Download the file by clicking the "Download" or "Obtain Software" button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved).
2. Double-click the downloaded file and follow the on-screen instructions to unpack the files to C:\SWSETUP\SP108993 or another directory of your choice.
3. Run the setup program from the directory that contains the unpacked SoftPaq files. Use the -? to list the command line options for the setup program.
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11-01-2020 07:02 AM - edited 11-01-2020 07:04 AM
It is an application that we should find in the microsoft store ..
I had tried a version, but it didn't work ..
Now I can't find it in the store.
Can you check in the microsoft store updates if we can do this update?
is that right the audio app is working?
do you have an error message?
(Thank you for the French translation)
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Windows 11 22h2 inside , user
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