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AmpPro
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Message 1 of 4
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HP Audio control: not loading after windows up date october 2020

HP Recommended
HP Pavilion All-in-One 24-xa0xxx
Microsoft Windows 10 (64-bit)

HP Audio control Application Not loading issue! App loads Splash screen then crashes!

OS: Microsoft Windows 10 Pro Version 10.0.19041 Build 19041.572

updates:

HP Audio control Application- 2.18.233.0

System:

HP Pavilion All-in-One 24-xa0xxx

Product number: 4NM45AA#ABA

Microprocessor: AMD Ryzen 5 2600H with Radeon Vega Graphics
Audio
Device 1
Realtek High Definition Audio
Status
Enabled
Driver
RTKVHD64.sys
Version
6.0.9035.1
Device 2
AMD High Definition Audio Device
Status
Enabled
Driver
AtihdWT6.sys
Version
10.0.1.12

3 REPLIES 3
Prométhée
Level 16
Level 16
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Message 2 of 4
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HP Recommended

try

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-all-in-one-pc-24-xa0000a/3809...

 

NOTE: To install the software in this SoftPaq, you must be logged in with Administrator privileges.

1. Download the file by clicking the "Download" or "Obtain Software" button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions to unpack the files to C:\SWSETUP\SP108993 or another directory of your choice.

3. Run the setup program from the directory that contains the unpacked SoftPaq files. Use the -? to list the command line options for the setup program.

 


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Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
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AmpPro
Author
New member
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Message 3 of 4
Flag Post
HP Recommended

@Prométhée
J'ai essayé l'installation suggérée! L'application "hp Audio control" ne fonctionne toujours pas!
Tried the suggested installation! Application "hp Audio control" still not working!

 

 


 

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Prométhée
Level 16
Level 16
7,725 7,624 814 2,869
Message 4 of 4
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HP Recommended

It is an application that we should find in the microsoft store ..
I had tried a version, but it didn't work ..
Now I can't find it in the store.
Can you check in the microsoft store updates if we can do this update?

is that right the audio app is working?
do you have an error message?

(Thank you for the French translation)

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
Was this reply helpful? Yes No
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