HP Bluetooth Headset 500 not working, not discoverable on any device.

[Rahul7412]

I have bought an HP headset (HPBT500) in Jan, 2024. It only worked few days and then has been non-discoverable inspite of being fully charged and lights blink.

Have tried on all different phone iPhone and Android phones as well as on Windows 11 PC. No luck, have gone through various forums on google, but no response.

In case someone has solved this or HP support has any answer to this.

[Irfan_06]

Hi @Rahul7412,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the HP bluetooth headset and may need replacement.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support