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‎08-26-2014 05:51 PM

HP Recommended

My HP Envy seems to pause my Playback audio sound and in order to hear my music I have to restart my computer.  Moreover, in Services I have tried "restart" Audio but it will not reply.

 

If anyone knows how to fix this problem I would appreciate it.

 

Thanks

:HalfEyes:

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-29-2014 10:23 AM

HP Recommended

Does it only happen with headphone? Does your sound work normally through other speakers?

 

 

Also, what is your PC model number and what operating system are you using?

...an HP employee just trying to help where I can, but not speaking on behalf of HP.

View solution in original post

1 person found this reply helpful
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5 REPLIES 5

‎08-27-2014 10:54 AM

HP Recommended

Hi miwi98,

 

Does this happen consistently when using a specific application or website?

 

Have you tried updating your audio driver?

What specific PC model number do you have and what operating system are you using?

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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‎08-29-2014 06:16 AM

HP Recommended

It doesn't matter if its iTunes, YouTube, or the web.

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‎08-29-2014 06:18 AM

HP Recommended

I have noticed it is when I use my headphones.

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‎08-29-2014 10:23 AM

HP Recommended

Does it only happen with headphone? Does your sound work normally through other speakers?

 

 

Also, what is your PC model number and what operating system are you using?

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
1 person found this reply helpful
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‎09-24-2016 03:11 PM

HP Recommended

Sorry it took so long but the problem was resolved, thank u for responding.:smileywink:

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