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sabotta
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HP Pavilion Desktop 510 -- Installing sound card

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HP Pavilion Desktop 510-p030
Microsoft Windows 10 (64-bit)

I own a HP Pavilion Desktop 510 -p030 machine. The machine has one PCI-e slot. After I installed a sound card in the slot (Sound Blaster by Creative Labs), and installed the drivers for the card, video would no longer play on the machine if I connected hardware such as a headset to the corresponding port on the card.

 

I suspect that by default the PCI-e slot is configured to "accept" only a video card. Does anyone if it is possible to re-configure the slot to accept a sound card?

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old_geekster
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@sabotta, welcome to the forum.

 

The problem that you have is caused by the fact that the Integrated graphics will not work when a card is plugged into the PCIe x16 slot.  Here is the Motherboard Specifications page.  Look at the section titled Video/Integrated graphics and read the Note.  I know your card is not a graphics card, but the motherboard doesn't take that into consideration.  It just knows that a card is plugged in.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
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sabotta
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Thanks. I didn't realize that there was a note under "Integrated graphics", as I didn't realize it was clickable.

 

Based on this note and the one under "Integrated Audio", (Integrated sound is not available if a graphics card is installed.), it sounds like neither a graphics card or a sound card can be installed in the PCI-e slot. If that is true, then what can I use this slot for?

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old_geekster
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You are welcome, @sabotta.

 

You can use a video card in the PCIe x16 slot.  However, when you install a video card the ports for the Integrated Video can't be used.  You would use the ports on the card.  In some models you can use both simultaneously.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
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sabotta
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That makes sense, regarding the ports. Thank you for your help.

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