• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Hp 15- ay105ne
Microsoft Windows 10 (64-bit)

Capture.PNGNever loads i need to download drivers for this laptop

i waited a hour but never loaded

any solutions?

3 REPLIES 3
HP Recommended

Hi:

 

Use the drivers from the base model 15-ay100.

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-ay100-notebook-pc/12499456

 

I just checked the page and it works just fine using Edge.

 

Takes less than a minute for the drivers to show up.

HP Recommended

Realtek High-Definition (HD) Audio Driver 6.0.1.7743 Rev.A 246.0 MB Apr 8, 2016 

 

Realtek High-Definition (HD) Audio Driver (Windows 10 v1607) 6.0.1.7944 Rev.A 327.2 MB Nov 4, 2016

 

Realtek High-Definition (HD) Audio Driver (Windows 10 v1703) 6.0.1.8117 Rev.A 274.2 MB Jul 10, 2017

 

High-Definition (HD) Audio Driver (Windows 10 v1709) 6.0.1.8233 Rev.A 273.1 MB Dec 1, 2017

 

Realtek High-Definition (HD) Audio Driver - Braswell (Windows 10 v1803) 6.0.1.8437 Rev.A 84.2 MB Jun 18, 2018

 

Which one?

HP Recommended

Use this one...

 

High-Definition (HD) Audio Driver (Windows 10 v1709) 6.0.1.8233 Rev.A 273.1 MB Dec 1, 2017

 

The one dated Jun 18, 2018 is for notebooks with the Pentium or Celeron processors and yours has an Intel core processor.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.