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‎01-30-2021 02:46 PM

HP Recommended
Product: HP laptop 15-f387 energy touch screen
Operating System: Microsoft Windows 10 (32-bit)

So, I am trying to connect my AirPods to my laptop via Bluetooth, but it seems the Bluetooth function has disappeared? I have installed the drivers necessary, my laptop is on the newest update, and I have installed all the optional updates for my laptop and have restarted my computer. Despite all that, I still cannot connect them to my laptop. And I do not have a feature called "Bluetooth" under Device Manager. Nor is it under the hidden devices under the view tab in Device Manager. 

1 REPLY 1

‎01-30-2021 03:14 PM

HP Recommended

@cabrahh 

 

What is your HP 15-f387 machine ? Is it an HP Notebook - 15-f387wm ? Its specs

 

          https://support.hp.com/au-en/document/c04936075

 

It does NOT have Bluetooth.

 

Regards.

BH
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