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‎01-22-2024 02:12 PM

HP Recommended
Product: HP ENVY TouchSmart 23se-d494 All-in-One Desktop PC (ENERGY STAR)
Operating System: Microsoft Windows 11

When I try to get any sound on my computer the pop I get says No Audio Output device is installed. I don't understand this as I had sound before.

Category:
1 REPLY 1

‎01-22-2024 04:33 PM

HP Recommended

Your PC is not supported by Microsoft or HP for W11.

 

The only suggestion I can offer, would be to reinstall the W10 audio driver for your PC.

 

Restart the PC after installing the driver.

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

 

Hopefully that will get the sound to work again.

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