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Message 1 of 2
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IDT High Definition Audio CODEC Doesn't Work After Windows 10 Reinstall

HP Recommended
HP Envy m6
Microsoft Windows 10 (64-bit)


Hi team,

After not being able to access my laptop, I was finally able to access again. I had reinstalled Windows 10 because the computer was running quite slow. As a result, "windows found drivers for your device, but encountered an error while attempting to install them: IDT High definition Audio Codec"

I uninstalled and rebooted which provided the above message. I then attempted to download this driver sp71717 based on a recommendation for another user, but this didn't work for me.

Am I doing something wrong, or is there a more recent driver that I should be installing?

Many thanks in advance,


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HP Recommended



sp71717 is only for HP desktop PC's with the IDT audio.


The only suggestion I can offer would be to try the notebook version of the driver from the link below...restart the PC after installing the driver.


6.10.6492.0      Jul 17, 2015



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