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DominiqueSydney
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Solved!

IDT High Definition Audio CODEC Doesn't Work After Windows 10 Reinstall

HP Recommended
HP Envy m6
Microsoft Windows 10 (64-bit)

 

Hi team,

After not being able to access my laptop, I was finally able to access again. I had reinstalled Windows 10 because the computer was running quite slow. As a result, "windows found drivers for your device, but encountered an error while attempting to install them: IDT High definition Audio Codec"

I uninstalled and rebooted which provided the above message. I then attempted to download this driver sp71717 based on a recommendation for another user, but this didn't work for me.


Am I doing something wrong, or is there a more recent driver that I should be installing?

Many thanks in advance,
DominiqueSydney

 

1 REPLY 1
Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

sp71717 is only for HP desktop PC's with the IDT audio.

 

The only suggestion I can offer would be to try the notebook version of the driver from the link below...restart the PC after installing the driver.

 

6.10.6492.0      Jul 17, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

 

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