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Nino_zer
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Solved!

IDT High Definition Audio Codec missing

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HP Envy Phoenix 810
Microsoft Windows 10 (64-bit)

Hello everybody!

 

I've got an issue with (as the title says) my IDT HD Audio Codec missing. I've just noticed it due to sound loss while switching from an USB-headset to a double-jack one. I've tried with two USB-headsets and both have worked perfectly but as soon as the jacks are involved nothing comes through. The promblem is that my computer doesn't seem to detect what I plug in the jack ports and from what I've read it should be caused by my IDT HD Audio Codec missing. I can't find a way to install it and I was hoping a kind soul here could help me. 🙂 

 

Thanks in advance,

 

Nino

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REO51ST
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@Nino_zer

 

Try installing this.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

REO

 

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

Nino_zer
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Thank you very much, this is what I was looking for!

 

REO51ST
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Your very welcome @Nino_zer

 

REO

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Yates73
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Thankyou so much REO51ST. I clicked on your link and with a quick restart, it worked immediately. 

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