IDT High Definition Audio Codec missing

[Nino_zer]

Hello everybody!

I've got an issue with (as the title says) my IDT HD Audio Codec missing. I've just noticed it due to sound loss while switching from an USB-headset to a double-jack one. I've tried with two USB-headsets and both have worked perfectly but as soon as the jacks are involved nothing comes through. The promblem is that my computer doesn't seem to detect what I plug in the jack ports and from what I've read it should be caused by my IDT HD Audio Codec missing. I can't find a way to install it and I was hoping a kind soul here could help me. 🙂 

Thanks in advance,

Nino

[REO51ST · Accepted solution]

@Nino_zer

Try installing this.

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

REO

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

PLEASE DO NOT POST ANY SERIAL NUMBERS

[Nino_zer]

Thank you very much, this is what I was looking for!

[REO51ST]

Your very welcome @Nino_zer

REO

[Yates73]

Thankyou so much REO51ST. I clicked on your link and with a quick restart, it worked immediately.