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- HP Community
- Desktops
- Desktop Audio
- IDT High Definition Audio Codec missing
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10-29-2018 12:10 PM
Hello everybody!
I've got an issue with (as the title says) my IDT HD Audio Codec missing. I've just noticed it due to sound loss while switching from an USB-headset to a double-jack one. I've tried with two USB-headsets and both have worked perfectly but as soon as the jacks are involved nothing comes through. The promblem is that my computer doesn't seem to detect what I plug in the jack ports and from what I've read it should be caused by my IDT HD Audio Codec missing. I can't find a way to install it and I was hoping a kind soul here could help me. 🙂
Thanks in advance,
Nino
Solved! Go to Solution.
Accepted Solutions
10-29-2018 12:17 PM
Try installing this.
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe
REO
To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???
PLEASE DO NOT POST ANY SERIAL NUMBERS
10-29-2018 12:17 PM
Try installing this.
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe
REO
To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???
PLEASE DO NOT POST ANY SERIAL NUMBERS