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HP Recommended
HP All-in-One PC 24-df1000i (1W762AV)
Microsoft Windows 11

I am posting this solution I discovered that refers to a different HP product. It worked in moments for me after going around the houses with the HP 'Assistant'.

From Kkwb01;

ok, here is another fix.

Just reiterate that the problem was no sound from Bang & Olufsen speakers on HP Envy ALL IN ONE 27 B205NA

Tried the fix on this thread but it didn't work for me,

 

But this did:

  • Open Device Manager (Open the start menu, type Device Manager and press enter) and select System Devices (close to the end of the list).
  • Locate Intel Smart Sound Technology driver (SST).
  • Right-click and select Update Driver from the pop-up menu.
  • Choose browse my computer for driver software and then Let me pick from a list of available drivers on my computer and select High Definition Audio.
  • Click Next.
  • Intel Smart Sound Technology (SST) driver will disappear and you should have Audio back.

And there it is.  Source https://mspoweruser.com/how-to-fix-the-no-audio-output-device-is-installed-error-after-the-windows-1...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @GHYW 

 

(1) Update audio driver

Realtek High-Definition (HD) Audio Driver

6.0.9264.1 Rev.A570.2 MBDec 5, 2021Download

 

(2) Reboot and test again ...

 

View solution in original post

5 REPLIES 5
HP Recommended

Hello @GHYW 

 

(1) Update audio driver

Realtek High-Definition (HD) Audio Driver

6.0.9264.1 Rev.A570.2 MBDec 5, 2021Download

 

(2) Reboot and test again ...

 

HP Recommended

Today, in my HP updates the sp136538 update appeared and I duly downloaded and installed it. I suspect with my previous reply that I had already installed it because that was when the speakers began to work.

Best regards,

George Watson.

HP Recommended

Hello @GHYW 

 

It was a great pleasure to help you 

HP Recommended

Today, for no apparent reason the problem had reoccurred. I repeated the steps outlined above and this solved the problem (again).

HP Recommended

Hello @GHYW 

 

windows 11 has updated your device driver, please disable it:

Follow these instructions exactly:

 

Solution A) You can use this method to disable all driver updates through Windows Update.

https://www.itechtics.com/disable-specific-driver-update/#using-registry-editor

 

Solution B) Disable specific driver update 

(1) https://www.itechtics.com/disable-specific-driver-update/#identify-hardware-ids

(2) https://www.itechtics.com/disable-specific-driver-update/#using-group-policy-editor

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