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Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Audio
- No Audio from my (new) HP AIO 24-DF1052NS
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06-20-2022 09:18 AM
I am posting this solution I discovered that refers to a different HP product. It worked in moments for me after going around the houses with the HP 'Assistant'.
From Kkwb01;
ok, here is another fix.
Just reiterate that the problem was no sound from Bang & Olufsen speakers on HP Envy ALL IN ONE 27 B205NA
Tried the fix on this thread but it didn't work for me,
But this did:
- Open Device Manager (Open the start menu, type Device Manager and press enter) and select System Devices (close to the end of the list).
- Locate Intel Smart Sound Technology driver (SST).
- Right-click and select Update Driver from the pop-up menu.
- Choose browse my computer for driver software and then Let me pick from a list of available drivers on my computer and select High Definition Audio.
- Click Next.
- Intel Smart Sound Technology (SST) driver will disappear and you should have Audio back.
And there it is. Source https://mspoweruser.com/how-to-fix-the-no-audio-output-device-is-installed-error-after-the-windows-1...
Solved! Go to Solution.
06-22-2022 05:23 AM
Today, in my HP updates the sp136538 update appeared and I duly downloaded and installed it. I suspect with my previous reply that I had already installed it because that was when the speakers began to work.
Best regards,
George Watson.
07-07-2022 10:18 AM - edited 07-07-2022 10:43 AM
Hello @GHYW
windows 11 has updated your device driver, please disable it:
Follow these instructions exactly:
Solution A) You can use this method to disable all driver updates through Windows Update.
https://www.itechtics.com/disable-specific-driver-update/#using-registry-editor
Solution B) Disable specific driver update
(1) https://www.itechtics.com/disable-specific-driver-update/#identify-hardware-ids
(2) https://www.itechtics.com/disable-specific-driver-update/#using-group-policy-editor