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Message 1 of 2
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No Sound

HP Recommended
Envy All-in-one 27-b255qd
Microsoft Windows 10 (64-bit)

After the last Bios update, it uninstalled my Audio Output Device and I have no sound. I have tried all trouble shooting suggested through online support.  I have run the updates and downloaded current drivers, but the computer does not recognize any output device at all.  How do i get the sound back?

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended



Welcome to HP support community.


Perform a BIOS recovery

Here are the steps:- Click here


Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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