-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Desktops
- >
- Audio
- >
- No sound after 2nd monitor hookup
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

Solved!
No sound after 2nd monitor hookup
01-10-2019 04:45 PM

I recently hooked a 2nd monitor to my Pavilion 23 All-in-One using an HDMI cable. I have no problem with extending the display which is what I wanted to do. The problem is that now there is no sound. If I disconnect, the sound returns. Do I need additional cable for audio? I thought HDMI would handle both. The 2nd monitor is HP E230t. It is also a touchscreen monitor.
Solved! Go to Solution.
01-11-2019 06:34 PM

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the display.
I will be delighted to assist you here.
Please let me know the product number of the display, and the description of the computer, to assist you further with relevant steps.
Keep me posted. 🙂
Barachiel
I am an HP Employee
01-12-2019 05:05 AM

Hi,
I do not believe the monitor has speakers, so you would need to let the sound come from the AIO and not from the attached monitor. When you insert the hdmi cable the sound switches off because usually the sound travels through the HDMI cable to the TV/monitor attached.
What you can do is right-click on the small speaker icon in lower right of desktop and click on "Open sound settings". In the choose your output setting, choose speakers and not HDMI.
Hope it helps,
David

Didn't find what you were looking for? Ask the community