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Doubleohbob
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Solved!

No sound after update Windows 10

HP Recommended
HP G60-647NR
Microsoft Windows 10 (64-bit)

After the latest Windows update, No Sound.

I followed the troubleshooting guide on HP Support Assistant.

Any ideas?

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y2ken
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You can try the Microsoft Audio Troubleshooter.

 

Also: HP Audio Troubleshooting Guide

 

:Wink: If you found my answer helpful please say thanks by clicking on the Thumb's Up icon.
        If my answer solved your problem please mark it as the Accepted Solution. Thanks!

Paul_Tikkanen
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Hi, @Doubleohbob :

 

If your notebook has 4 GB of memory, try this workaround...

 

A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.

 

Microsoft suggests running msconfig.exe, and click on the Boot tab. Click the Advanced options button, check the Maximum memory box and set the value to 3072.

 

Then restart the PC.

Doubleohbob
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Yes, you are correct! It took me a couple of days to find that answer, I just found it right before you replied. 

I thank you for such a quick answer ---- and for the SOLUTION to the problem!

Now, does that reduce the amount of memory for me to use????

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Paul_Tikkanen
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You're very welcome.

 

Not on your model where the max memory is 4 GB, and the net usable would have been considerably less--between 3 and 3.25 GB

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Doubleohbob
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So I changed my memory to 3, what is the number I put in to make it 4?

I want to check to see if the problem is fixed now or in  the future.

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Paul_Tikkanen
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If you change the memory setting back, most likely the sound will go out again.

 

In megabytes, you count off like this...1024, 2048, 3072, and 4096.

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