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HP Recommended
Microsoft Windows 10 (64-bit)

Hi, 

 

I have an old monitor (HP vs17e) with built-in audio plugged in to my Gateway desktop.

Now this is an old monitor and desktop computer that I haven't used in a while.

Used to be that I had no problem with sound and no need to plug in a headset or speakers, but now the volume icon on the right-end side of the task bar has a red x next to it and when I troubleshoot the audio, I'm told I need to plug in a headset or speaker. What's going on? Is there a driver I can download to get the sound working like it used to?

PS: This monitor is hooked to my desktop with a vga connection and since it's an old monitor, no USB ports on the monitor itself

 

1 REPLY 1
HP Recommended

hi

if there is a problem with the audio driver, it comes from the computer, not from the screen
so you should look on the support side of your computer to find drivers!

 

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