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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Picture in Picture: NO SOUND after Windows 10 update

HP Recommended
HP TouchSmart 610-1190f
Microsoft Windows 10 (64-bit)

Can't get sound to work on Picture in Picture TV app after Windows 10 updated.  Sound works on everything else.

 

3 REPLIES 3
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HP Recommended

Fix for NO SOUND on  MyDisplay_Touchsmart.exe

 Picture-in-Picture Software at portrait.com

 

Link: https://www.portrait.com/dtune/hpo/enu/upgrade.html

First update your software then

In Windows 10:

 

1-Go to Settings

2-Go to System

3-Go to Sound

4- Go to HDMI (Name of Driver

5-Go to Device Properties

6-Go to Additional Device Properties

7-Go to the LISTEN tab

8- Go to "Listen to this device" and CHECK THIS BOX!!!!!!!!

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HP Recommended

Sorry but even this stopped working after the latest Windows 10 update September 2019.

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HP Support Agent
HP Support Agent
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HP Recommended

@Zman111 Your device isn't tested for windows 10, as it was shipped with Windows 7 and may not be compatible, I suggest you revert to an earlier version of the windows using the system restore: click here for details and use the below steps to disable automatic updates to fix this issue for now:

 

1. Press the Windows logo key + R at the same time to invoke the Run box.

2. Type services.msc and press Enter.

invoke run box and type services.msc

3. Scroll down to Windows Update, and double-click it.

find windows update and double-click it

4. In Startup type, select "Disabled". Then click "Apply" and "OK" to save the settings.

disable the windows update service

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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