08-06-2019 09:14 AM
Can't get sound to work on Picture in Picture TV app after Windows 10 updated. Sound works on everything else.
08-08-2019 11:56 AM
Fix for NO SOUND on MyDisplay_Touchsmart.exe
Picture-in-Picture Software at portrait.com
First update your software then
In Windows 10:
1-Go to Settings
2-Go to System
3-Go to Sound
4- Go to HDMI (Name of Driver)
5-Go to Device Properties
6-Go to Additional Device Properties
7-Go to the LISTEN tab
8- Go to "Listen to this device" and CHECK THIS BOX!!!!!!!!
09-11-2019 06:29 PM
@Zman111 Your device isn't tested for windows 10, as it was shipped with Windows 7 and may not be compatible, I suggest you revert to an earlier version of the windows using the system restore: click here for details and use the below steps to disable automatic updates to fix this issue for now:
1. Press the Windows logo key + R at the same time to invoke the Run box.
2. Type services.msc and press Enter.
3. Scroll down to Windows Update, and double-click it.
4. In Startup type, select "Disabled". Then click "Apply" and "OK" to save the settings.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
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