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juwlin09
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Message 1 of 2
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Please help me with audio problems.

‎11-27-2020 10:54 PM

HP Recommended
Product: HP Pavilion All-in-one 24-r0xx
Operating System: Microsoft Windows 10 (32-bit)

Whenever I plug in headphones I can only hear with 1 ear and the headset works with other devices please tell  me how to fix and I tried refreshing audio stuff in services and balancing with the properties but i think my computer thinks its a speaker and not headphones not sure please help

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Prométhée
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Message 2 of 2
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‎11-28-2020 01:10 AM

HP Recommended

Hello

what is the exact model of the computer, product number?

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

There are several possibilities, if the helmet used is functional, you may have a hardware problem, there is nothing we can do here!

The connector used is not suitable, for example you are using a headset which is suitable for a smartphone with, the tip can not plug in correctly ..

Or you simply do not push the connector in enough, so part of the tip does not make contact! This document could possibly help:

https://support.hp.com/us-en/document/c04474731


Expert volontaire :Forum Fr 17-10-2009 :
 

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

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