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juwlin09
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Message 1 of 2
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Please help me with audio problems.

HP Recommended
HP Pavilion All-in-one 24-r0xx
Microsoft Windows 10 (32-bit)

Whenever I plug in headphones I can only hear with 1 ear and the headset works with other devices please tell  me how to fix and I tried refreshing audio stuff in services and balancing with the properties but i think my computer thinks its a speaker and not headphones not sure please help

1 REPLY 1
Prométhée
Level 16
Level 16
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Message 2 of 2
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HP Recommended

Hello

what is the exact model of the computer, product number?

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

There are several possibilities, if the helmet used is functional, you may have a hardware problem, there is nothing we can do here!

The connector used is not suitable, for example you are using a headset which is suitable for a smartphone with, the tip can not plug in correctly ..

Or you simply do not push the connector in enough, so part of the tip does not make contact! This document could possibly help:

https://support.hp.com/us-en/document/c04474731


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