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HP Recommended
HP ProDesk 600 G1 Base Model Tower PC
Microsoft Windows 10 (64-bit)

Hi,

I have an HP ProDesk 600 G1 Base Model Tower PC that's having audio issues. it's currently running Realtek HD Audio driver ver 6.0.1.8328 dated 12/19/17. The problem is that after a fews days after reboot, the audio begins to sound like a skipping record. It happens from any audio connector and doesn't matter what source I use (streaming, hard drive, thumb drive, etc.), Removing and re-installing the driver doesn't have an impact. It seems to clear up after a reboot, but the "skipping" re-emerges after a few days. No additional hardware or software has been installed recently for at least two years. I'm hoping that it's not an audio chip issue as this is built-in on the motherboard. Any help would be greatly appreciated.

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It appears to have worked.

Thank you!

View solution in original post

4 REPLIES 4
HP Recommended

Hello @harvey2377 

 

(1) Update audio driver

Realtek Audio Driver

6.0.1.8328 Rev.A129.7 MBJan 22, 2018Download

 

(2) Test again ...

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

ub6424_1-1655672031352.png

HP Recommended

Thank you - I'll give that a go and let you know the results.

HP Recommended

It appears to have worked.

Thank you!

HP Recommended

Hello,

 

i would be nice that you mark my post with the driver information/download as "Accept as Solution" to thank me and offer other user to find this solution faster, thank you.

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

ub6424_0-1655754627377.png

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