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‎05-18-2026 04:45 PM

HP Recommended

Missing Realtek-RealtekHSA.inf

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-20-2026 07:37 AM

HP Recommended

Hi @Aseelah,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

To help with Missing Realtek-RealtekHSA.inf, please share:
 

  • HP product/model name. Here is the link to find the product serial number: - Click here

Find product and serial numbers for HP PCs, printers, and accessories | undefined
 

  • Is this an HP laptop, desktop, or tower?
     
  • Your Windows version (for example, Windows 10 or 11)
     
  • When do you see this message?

    • During startup?
       
    • While installing audio drivers?
       
    • In Device Manager?
       
  • Are you having a sound issue too, or only this error?
     

I hope this will help.

 

Take care and have a good day.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

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3 REPLIES 3

‎05-20-2026 07:37 AM

HP Recommended

Hi @Aseelah,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

To help with Missing Realtek-RealtekHSA.inf, please share:
 

  • HP product/model name. Here is the link to find the product serial number: - Click here

Find product and serial numbers for HP PCs, printers, and accessories | undefined
 

  • Is this an HP laptop, desktop, or tower?
     
  • Your Windows version (for example, Windows 10 or 11)
     
  • When do you see this message?

    • During startup?
       
    • While installing audio drivers?
       
    • In Device Manager?
       
  • Are you having a sound issue too, or only this error?
     

I hope this will help.

 

Take care and have a good day.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No

‎05-21-2026 05:55 AM

HP Recommended

Thanks, it's now working.

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‎05-21-2026 06:13 AM

HP Recommended

You are welcome. We are glad that the issue has been resolved.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
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