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‎09-23-2019 04:14 PM

HP Recommended
Product: HP Elite 8300 AIO
Operating System: Microsoft Windows 10 (64-bit)

How do I get back SRS sound system? The latest Windows 10 update took that away. Is there a place I can dowload SRS? The usual HP detect place keep saying 'unable to find drivers for the version of Windows.' Thanks. 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-23-2019 05:48 PM - edited ‎09-23-2019 05:49 PM

HP Recommended

Hi:

 

The SRS audio software is integrated into the IDT audio driver.  There is no standalone SRS audio software.

 

The only suggestions I can offer would be:

 

Try the W8.1 audio driver from your PC's support page since there isn't one for W10.

 

6.10.6438.0

 

https://ftp.hp.com/pub/softpaq/sp60001-60500/sp60292.exe

 

Or see if this W10 IDT audio driver for desktop PC's works.

 

Restart the PC after installing the driver.

 

6.10.6504.0

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

View solution in original post

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3 REPLIES 3

‎09-23-2019 05:48 PM - edited ‎09-23-2019 05:49 PM

HP Recommended

Hi:

 

The SRS audio software is integrated into the IDT audio driver.  There is no standalone SRS audio software.

 

The only suggestions I can offer would be:

 

Try the W8.1 audio driver from your PC's support page since there isn't one for W10.

 

6.10.6438.0

 

https://ftp.hp.com/pub/softpaq/sp60001-60500/sp60292.exe

 

Or see if this W10 IDT audio driver for desktop PC's works.

 

Restart the PC after installing the driver.

 

6.10.6504.0

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

Was this reply helpful? Yes No

‎09-23-2019 08:32 PM - edited ‎09-23-2019 11:50 PM

HP Recommended

Thanks so so so much!!!

 

You have no idea how many times I reformatted my PC. 

 

This one worked: 6.10.6438.0

https://ftp.hp.com/pub/softpaq/sp60001-60500/sp60292.exe

 

This said hardware not detected: 6.10.6504.0

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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‎09-23-2019 09:18 PM

HP Recommended

You're very welcome.

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