cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 2
14 8 0 8
Message 1 of 4
862
Flag Post

Solved!

SRS Sound

HP Recommended
HP Elite 8300 AIO
Microsoft Windows 10 (64-bit)

How do I get back SRS sound system? The latest Windows 10 update took that away. Is there a place I can dowload SRS? The usual HP detect place keep saying 'unable to find drivers for the version of Windows.' Thanks. 

3 REPLIES 3
Highlighted
Level 20
Level 20
120,071 110,251 17,570 26,871
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

The SRS audio software is integrated into the IDT audio driver.  There is no standalone SRS audio software.

 

The only suggestions I can offer would be:

 

Try the W8.1 audio driver from your PC's support page since there isn't one for W10.

 

6.10.6438.0

 

https://ftp.hp.com/pub/softpaq/sp60001-60500/sp60292.exe

 

Or see if this W10 IDT audio driver for desktop PC's works.

 

Restart the PC after installing the driver.

 

6.10.6504.0

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

Highlighted
Author
Level 2
14 8 0 8
Message 3 of 4
Flag Post
HP Recommended

Thanks so so so much!!!

 

You have no idea how many times I reformatted my PC. 

 

This one worked: 6.10.6438.0

https://ftp.hp.com/pub/softpaq/sp60001-60500/sp60292.exe

 

This said hardware not detected: 6.10.6504.0

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

Highlighted
Level 20
Level 20
120,071 110,251 17,570 26,871
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation