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- Sound card won't keep settings for recording level.
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08-01-2016 12:56 PM
Sound level for the line in or microphone will not stay set. It keeps jumping back to mute and zero. Settings for sound out or playback will hold. I have tried uninstalling the driver and reinstalling but the same condition exists. Volume for the mic or line in will work for a few seconds or a few minutes and then reverts to a mute status.
Any ideas on how to fix this short of installing a separate sound card. I'm using the IDT sound that is on the motherboard.
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Accepted Solutions
08-02-2016 12:06 PM - edited 08-02-2016 12:08 PM
Thank you for the additional information.
Since you have uninstalled and reinstalled the driver, it may be necessary to do a full System Recovery using the Recovery disks that you made when you bought the computer. After a computer has been used for several years, it is not uncommon for glitches to occur. I do a System Recovery at least once per year. I like how the computer runs after is is complete. If you decide to do this, you should backup your personal data before befinning.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-01-2016 07:55 PM
08-02-2016 11:55 AM
I tried everything that was outlined in the guide, but the problem persists. After setting the recording levels, they stay for a few seconds to less than a minute and then jump back to level 0 and also are muted.
It is the same for line in or the mic inputs.
08-02-2016 12:06 PM - edited 08-02-2016 12:08 PM
Thank you for the additional information.
Since you have uninstalled and reinstalled the driver, it may be necessary to do a full System Recovery using the Recovery disks that you made when you bought the computer. After a computer has been used for several years, it is not uncommon for glitches to occur. I do a System Recovery at least once per year. I like how the computer runs after is is complete. If you decide to do this, you should backup your personal data before befinning.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-02-2016 07:18 PM
It took a system restore to correct the problem. Everything works like it did in the past before the trouble. I hope it's not some windows update that gets it off track...I guess I'll find out as the updates get reloaded.
Thanks for the help.
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