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- HP Community
- Desktops
- Desktop Audio
- TP01-2000i Bad Sound
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03-30-2022
03:57 PM
- last edited on
03-30-2022
04:04 PM
by
RodrigoB
Just received a new TP01-200oi and the sound is warbly really bad. Updated drivers, uninstalled what I could. But the realtek audio output in the front and back jacks is really bad. Its plugged into a professional mixer for a church audio system. Any ideas would be great/ I changed the bit rate to 24 bit, 48000 HZ studio quality. But tried all the settings with no change. Any ideas would be great. I may have to return this. Support told me that since the tower has no internal speakers, I get no support.
Thanks
04-01-2022 10:30 AM
hi
Hello
[start]This is an automatic response
in order to avoid writing the same thing each time
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
I guess the front is for headphones so if so, the back
And what exactly is the problem, power, sound quality problem in bass, treble etc?
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