• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Just received a new TP01-200oi and the sound is warbly really bad.  Updated drivers, uninstalled what I could.  But the realtek audio output in the front and back jacks is really bad.  Its plugged into a professional mixer for a church audio system.  Any ideas would be great/  I changed the bit rate to 24 bit, 48000 HZ studio quality.  But tried all the settings with no change.  Any ideas would be great.  I may have to return this.  Support told me that since the tower has no internal speakers, I get no support.

Thanks

2 REPLIES 2
HP Recommended

hi

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
--------------------------------------
Can you try desktop computer speakers directly?
I guess the front is for headphones so if so, the back
And what exactly is the problem, power, sound quality problem in bass, treble etc?
 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

I apparently have this solved.  Updating drivers and or upping the bitrate has solved this issue.  I did struggle with this a bit as you can tell.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.