The realtek HD audio option no longer shows up as an audio option

[richard7404]

I have updated drivers and tried to run the realtek .exe programs, but still only external speakers show as options.

[praveen196]

@richard7404 Welcome to HP Community!

I understand that the Realtek HD audio option no longer shows up as an audio option.

Do not worry. I will try to fix the issue.

Please update the windows update and check.

Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Also, Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Please try creating a new user account on your computer.

Go to http://hp.care/2dWJKgW  and follow the steps to create a new user account.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!