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- HP Community
- Desktops
- Desktop Audio
- Re: Windows 10 Bluetooth not working
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05-04-2021 09:59 AM
I have a LG XBOOM Bluetooth stereo that worked for 10 days when I connected it to my Windows 10 Bluetooth. It stopped working and been 7 days now. It comes up in the Bluetooth name list, but when I click on it it does not connect. I got in touch with a LG agent and she said I need a higher up firmware update for this Desktop to get it to work again. Is there a Bluetooth driver that can fix this issue?
05-05-2021 09:50 AM
Hello
sorry i didn't have a chance to use Bluetooth
https://support.hp.com/us-en/product/hp-slim-290-p0000-desktop-pc-series/19390524/model/23205936/doc...
try, updating the driver
Wireless LAN 802.11a/b/g/n/ac (1x1) and Bluetooth 4.2 M.2
and help here
Connecting a Bluetooth Device (Windows)
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05-06-2021 09:57 AM
try this one
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05-07-2021 05:58 AM
Is the driver installed at least?
did you try what is explained in the links?
can you test another device, and can you test the speakers with another device?
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05-08-2021 01:10 AM
IF you want, but I'm afraid I can't help you more than that, I don't have such a device to test
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05-08-2021 06:25 PM
I need to figure this out. I paid money for the device, that's why I really don't like Bluetooth. It worked when I first bought it and now it's not doing nothing. It doesn't even connect via my iPhone bluetooth. It did at one point but not anymore. It's not showing up in m Windows 10 choose your output or input device.
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