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stevenewman
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Solved!

beats audio missing after win 10 update

HP Recommended
pavilion p7-1534
Microsoft Windows 10 (64-bit)

lost beats audio after win 10 update. been trying different drivers but none work and now dont have audio. can you please find me the right driver?

5 REPLIES 5
old_geekster
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Message 2 of 6
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@stevenewman, welcome to the forum.

 

HP isn't providing drivers for Win 10 at this point.  You should try the Audio driver for Win 8 to see if it works.  You will find it in the link that I provided in the section titled Driver-Audio.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
stevenewman
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unfortunately, both drivers for win 8 and win 8.1 were cancelled due to my product not being compatible. got anything else i could try? you'd figure hp would have something to work around this.

 

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Paul_Tikkanen
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Message 4 of 6
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Hi:

 

See if installing this W10 Beats/Tempo audio driver resolves the problem.

 

Install and restart the PC.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

 

Now, if that doesn't work, try the alternative suggestion I posted below marked as the solution and what the person's reply to that solution was.

 

http://h30434.www3.hp.com/t5/Desktop-Audio/IDT-Pavilion-500-056/m-p/5916450#M55987

stevenewman
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still didnt get the beats audio back, but i do have sound again using the alternative way. with the others i'd have beats back but no sound! anyhoo, thanks to both of you guys for your help!

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Paul_Tikkanen
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You're very welcome.

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