Create an account on the HP Community to personalize your profile and ask a question
06-27-2019 09:28 AM
I noticed that all inquiries regarding missing Beats audio deals with laptops. My unit is a desktop which came with Windows 7 with beats audio. After upgrading to windows 10, my beats audio icon and system has vanished. After every other Windows update I have to replace the Beats audio driver. Since this has happened three or four times, I am now looking for a Beats audio driver for desk top unit for windows 10 that will stay regardless of Windows updates. Because I have an optical output connected to my stereo you find out quickly that all Beats drivers are not equal and the sound to me is very important. What is the latest Beats driver for windows 10 that can be used on a desktop rather than a laptop.
Signed, Very frustrated in North Carolina!!
06-27-2019 09:39 AM
This is the only version that IDT ever released to HP...Install and restart the PC. Hopefully it will work on your model.
06-27-2019 09:53 AM
That was a sound driver yes, not a driver with beats. How can it be, that the unit came to me from HP with beats installed but the drivers cannot be replicated, duplicated, found, (any verb you want to use) but cannot be re-installed into this unit....as you can tell my frustration level meter is hitting the red zone here.
Is there a driver specifically for Beats audio?
Frustrated in Carolina
06-27-2019 10:02 AM
Sorry that didn't work for you.
That driver does have the beats audio software included if you look in the unpacked driver folder, there are beats audio program files in the WDM driver folder.
Your PC is not supported by HP for W10 according to the support matrix below, and many models have issues with the IDT Beats audio and W10.
Your PC was manufactured prior to the August 2013 cutoff date (13-Jan-2012).
You may want to consider purchasing an inexpensive PCIe x1 audio card that has support for W10.