sound problems

[ub6424]

Hello @pavel421 

Allow the Intel® Driver & Support Assistant (Intel® DSA) to detect and install the correct driver.

https://www.intel.com/content/www/us/en/support/detect.html?iid=dc_iduu

Try / Reboot / Test again ...

best regards

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[pavel421]

all drivers are brand new

[ub6424]

Hello @pavel421 

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@pavel421 wrote:

all drivers are brand new

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Is the sound device working ?

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

[pavel421]

no

[Prométhée]

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@pavel421 wrote:

No sound is heard through the speakers and headphones. Drivers updated

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https://support.hp.com/us-en/product/hp-pavilion-all-in-one-pc-27-d0000i/37914264/model/35904944/doc...

computer, originally indicated with windows 10..
So no sound before or after installing windows 11?
What version of realtek driver is installed?
There is no sound output ok, but if you open system settings/sound/volume mixer
you see the movement at the level of the cursor, when a sound is in progress?
Give a capture of these parameters