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- 23-q059na All-In-One - 3 long beeps 4 short beeps on startup

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06-28-2016 01:02 PM
When I start up my 23-q059na All-In-One, I get 3 long beeps then 4 short beeps, several times. It then appears to start up fine. I've tried looking at the diagnostics help but there doesn't appear to be any information on this error. I've tried to find the memory diagnostics option in the BIOS but there is no option for this. It is still under warranty - should I just take it back to the store?
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Accepted Solutions
06-29-2016 10:30 AM
Hello @Riblessman,
Welcome to the HP Forums!
I understand from your posts that you are having an issue with your Pavilion 23-q059na TouchSmart All-in-One beeping and not booting properly.
Before you attempt to return the system you may want to follow the steps and suggestions in this document which should help you isolate and possibly resolve the issue.
Please get back to me how this goes. If you wish to say Thanks for my efforts to help, click the Thumbs up to give me a Kudos.
Thanks!
Please click the below to show you like/appreciate my post or to simply say thanks!
Please share what worked for you with others by marking the post as solved by clicking the Accept as Solution button.
Thanks - I work on behalf of HP
06-29-2016 10:30 AM
Hello @Riblessman,
Welcome to the HP Forums!
I understand from your posts that you are having an issue with your Pavilion 23-q059na TouchSmart All-in-One beeping and not booting properly.
Before you attempt to return the system you may want to follow the steps and suggestions in this document which should help you isolate and possibly resolve the issue.
Please get back to me how this goes. If you wish to say Thanks for my efforts to help, click the Thumbs up to give me a Kudos.
Thanks!
Please click the below to show you like/appreciate my post or to simply say thanks!
Please share what worked for you with others by marking the post as solved by clicking the Accept as Solution button.
Thanks - I work on behalf of HP