cancel
Showing results for 
Search instead for 
Did you mean: 
Riblessman
New member
2 1 0 0
Message 1 of 5
26,404
Flag Post

Solved!

23-q059na All-In-One - 3 long beeps 4 short beeps on startup

HP Recommended
23-q059na
Microsoft Windows 10 (64-bit)

When I start up my 23-q059na All-In-One, I get 3 long beeps then 4 short beeps, several times. It then appears to start up fine. I've tried looking at the diagnostics help but there doesn't appear to be any information on this error. I've tried to find the memory diagnostics option in the BIOS but there is no option for this. It is still under warranty - should I just take it back to the store?

4 REPLIES 4
Blitzgaming
Retired
Retired
228 228 19 40
Message 2 of 5
Flag Post
HP Recommended

Hello @Riblessman,

 

Welcome to the HP Forums!

 

I understand from your posts that you are having an issue with your Pavilion 23-q059na TouchSmart All-in-One beeping and not booting properly.

 

Before you attempt to return the system you may want to follow the steps and suggestions in this document which should help you isolate and possibly resolve the issue.

 

Please get back to me how this goes. If you wish to say Thanks for my efforts to help, click the Thumbs up to give me a Kudos. 

 

Thanks!

Please click the Thumbsup.JPG below to show you like/appreciate my post or to simply say thanks!

Please share what worked for you with others by marking the post as solved by clicking the Accept as Solution button.

Thanks - I work on behalf of HP

Riblessman
Author
New member
2 1 0 0
Message 3 of 5
Flag Post
HP Recommended

Well, the Hard Reset seems to work! Thanks.

0 Kudos
David-LO
New member
5 3 0 0
Message 4 of 5
Flag Post
HP Recommended

I had a similar problem on my Envy 27 all in one and the hard reset seemed to have worked for me as well.

0 Kudos
Rebel_Nurse
Level 1
2 1 0 5
Message 5 of 5
Flag Post
HP Recommended

The link in your post is broken 😞

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation