-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- 5 beeps and a red light on my computer.

Create an account on the HP Community to personalize your profile and ask a question
07-12-2018 04:59 PM
When I turn the computer on, it beeps 5 times and blinks a red light. I've read that it was a RAM problem. I recently have been trying to build a new computer, so I put the ram from my compaq into the new computer, which didn't want to work. So I put the ram back into my Compaq Pro so I could use it in the meantime and then it started beeping and flashing the red light. Could I have ruined the ram stick by putting it in a different motherboard that may be incompatible?
Solved! Go to Solution.
Accepted Solutions
07-12-2018 10:01 PM - edited 07-12-2018 10:02 PM
The quickspecs link includes the MT and SFF which is shown on page 1.
I have given you all the help that I can.
Have a good night.
07-12-2018 05:06 PM - edited 07-12-2018 05:07 PM
Hi:
Yes, you are correct.
It is a memory issue of some kind.
The first thing I would try would be to firmly reseat the memory.
Sometimes you think it is in there good, but it really isn't.
See the service manual below, appendix C, page 257 to fully troubleshoot the 5 beep code error.
07-12-2018 05:49 PM
That's a good question.
Was that the only memory stick in the PC?
If not, you can swap it out with one of the other sticks and if it still beeps, then you can probably replace it with a new one of the same spec.
07-12-2018 05:51 PM
There were two, and i've tried swapping them. I'm wondering if I messed up the ram stick or maybe the connector is broken. I'd think i might've messed it up trying to put it in an incompatible motherboard or while i was swapping them I broke them.
07-12-2018 05:55 PM
It is pretty hard to put incompatible memory in a PC, because the notches are cut in different places for DDR, DDR2 and DDR3 memory chips. They wouldn't physically fit in the slot.
If the other memory chip goes in the slot OK, then the memory you removed must have been damaged somehow.
I guess the only way you will know is to buy another chip and see if it works.