-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: 5 beeps no start

Create an account on the HP Community to personalize your profile and ask a question
02-28-2020 09:50 AM
Hi
Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107
Power button LED blinks 5 times with 5 beeps -- Memory
LED blinks 5 times -- Main-Board -- General Main-Board failure.
02-28-2020 10:47 AM
Hi:
Most likely it's a bad memory chip or the memory needs to be removed and reseated.
Consult the service manual for your PC for how to remove and replace the memory.
https://h22207.www2.hp.com/us-en
You can use this troubleshooting procedure...
Red Power LED flashes five times, once every second, followed by a two second pause.
Beeps stop after fifth iteration but LEDs continue until problem is solved.
Pre-video memory error.
CAUTION: To avoid damage to the DIMMs or the system board, you must unplug the computer power cord before attempting to reseat, install, or remove a DIMM module.
1. Reseat DIMMs.
2. Replace DIMMs one at a time to isolate the faulty module.
3. Replace third-party memory with HP memory.
4. Replace the system board