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- HP Community
- Desktops
- Desktop Boot and Lockup
- Accidentally Disabled All My USB Port

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10-04-2019 07:47 AM
I accidentally disabled all my usb ports now my keyboard and mouse will not work - anyway around this please - was trying to disable Secure USB, but over did it when disable security features.
Is there any way to access the BIOS to reset options?
I did leave the internal usb port open - but having looked inside the computer - no internal usb ports available.
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Accepted Solutions
10-04-2019 11:34 AM - edited 10-04-2019 11:39 AM
Problem resolved!
1) Shut down PC
2) Disconnected Power from the back
3) I then removed cmos battery
4) Disconnected Hard Disk Drive ( so PC had no choice can only load to BIOS)
5) Waited 5 to 10 mins, switched on PC with disconnected HDD and rapidly tapped on F10 ( or your relevant key to bring up BIOS)
6) BIOS Loaded - and I was able to undone my mistake.
Problem Solved!
Thanks Everyone for you suggestions. Thanks for the quick response.
10-04-2019 08:55 AM
It seems you are not alone for doing that. If the PC has PS/2 ports you can proceed with using a PS/2 keyboard and mouse. If it does not, then the easiest way is to install an additional USB card in a PCIexpress slot. If this is a laptop, then you can't do that. It will require getting into the registry with a non-Windows OS or use a WinRe load.
Please give additional info regarding the make and model of the PC.
I'm not an HP employee.
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10-04-2019 09:28 AM
another thought..is it a desktop? open case, find cmos reset pin on board and pull it, take out. remove cmos battery, re-instal battery and pin. restart. should clear bios settings ( and p/word). remember to reset date/time,etc..and boot order in bios. ( can be esc, f1, f2, f10..)
anyhow..if laptop, should have a touch pad avail so could you get back into bios by manual method ( use finger touch )and reconfigure the settings . should at least be able to load defaults.
MG.
10-04-2019 11:34 AM - edited 10-04-2019 11:39 AM
Problem resolved!
1) Shut down PC
2) Disconnected Power from the back
3) I then removed cmos battery
4) Disconnected Hard Disk Drive ( so PC had no choice can only load to BIOS)
5) Waited 5 to 10 mins, switched on PC with disconnected HDD and rapidly tapped on F10 ( or your relevant key to bring up BIOS)
6) BIOS Loaded - and I was able to undone my mistake.
Problem Solved!
Thanks Everyone for you suggestions. Thanks for the quick response.
10-04-2019 03:24 PM
That's great glad that actually worked. That process was one suggested in other posts to try and solve the problem, but on all the other threads I read it did not work. Glad to hear it worked for you.
I'm not an HP employee.
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